A Front Desk Agent deals with hotel front desk operations, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. […]
As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk agent is responsible for the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Front Desk operations during your assigned shift to a consistently high standard
knowledge of hotel products, services, pricing...