As a Customer Experience Navigator, you'll be the pivotal point of contact, transforming inquiries into seamless experiences and resolving any voyage hiccups with grace and efficiency, specifically for our Italian-speaking clientele within the dynamic tourism sector. Your key responsibilities will include:
Providing stellar support in Italian across multiple channels (phone, email, chat) with a warm and professional demeanor, tailored to tourism-related inquiries.
Mastering the intricacies of our tourism offerings to deliver accurate and insightful information in Italian. […]
Meticulously documenting...