Physical intervention / support required user’s desk (e.g. hardware support, display connectivity issues / dockstations, TV issues, software installation issues) Desktop, Laptop, mobile device (e.g. iPad, iPhone), support for Device preparation for new arrivals / damaged or defective equipment and replacement based on life cycle, which is generally 4 years for laptops and tablets, 3 years for cell phones […]
Preparation, configuration and delivery of telephony devices to end users (typically Plantronics, Polycom, Avaya devices, may vary from market to market) depending on technology and replacement...