conduct thorough reviews of Italian language content moderation and customer support interactions to assess adherence to quality standards and guidelines; […]
monitor and analyze the performance of Italian content reviewers, providing constructive feedback and coaching; […]
identify and recommend improvements to moderation and support processes to enhance efficiency and effectiveness; […]
fluent in Italian (C1 level minimum) and residing in Lisbon, with availability for daily office work (Sete Rios); […]
structured 8-Hour shifts: daytime coverage, 9 AM to 9 PM. Enjoy a structured schedule with...