Our client is a well-established player within the Technology & Telecoms industry. With a global presence, it boasts a large-scale operation with diverse teams in multiple locations. […]
Lead a global team managing application and infrastructure service requests, ensuring timely resolution and high customer satisfaction. […]
Ensure the customer support function is efficient, productive, and delivers consistent performance across regions. […]
Collaborate closely with internal teams to improve the customer experience, setting higher standards for service quality. […]
Manage customer feedback processes...