The Process Excellence teams in GBS are responsible for driving the functional design of services and standard solutions and supporting their implementation. They will also upskill, train and develop the continuous improvement capability of GBS overall, as well as in market and functional teams. They will be concerned with ensuring quality, compliance and productivity of the services and processes provided by GBS, managing continuous improvement initiatives and shaping the digital solution agenda. […]
This role will be responsible for managing the relationship with key customers of that sub-process...