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Our client is a Shared Services Center located in Lisbon. […]
Ensure reception of telephone calls and emails;
Receive, analyse, and process customer/supplier claims;
Identify responsibilities and request expertise if necessary; […]
Analyse, control, and validate disputed purchase invoices;
Initiate and follow litigation procedures, if necessary;
Identify and report events or malfunctions that need to be communicated to management;
Establish an activity report that summarizes key elements; […]
Record operations and update...