Customer Service Representative

  • Empresa:

    RALSTON HOUSE

  • Localização:

    Lisboa, Estrangeiro, Porto, Vila Real

  • Salário:

    €38000-€97500

  • Tipo de cargo:

    Temporary

Escalate complex or urgent issues to appropriate teams or supervisors as needed to ensure timely resolution.
Use proprietary tools, including Microsoft Dynamics and other CRM systems, to manage client data, record interactions, and process service requests accurately.
Conduct regular data entry tasks and maintain accurate, up-to-date records of all client interactions and case progress
Respond to high volume client inquiries via phone (inbound & outbound), email, chat, and support tickets, ensuring prompt, professional, and courteous assistance.
Use problem-solving skills to address questions,...

4 dias atrás De: alertaemprego.pt

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